Soft skills aren't "fluff." They are the life skills that many take for granted, yet are critical when a person doesn't have them. Like:

• Attitude
  Self-confidence. Healthy self-esteem. Making sound choices.
• Responsibility
  Commitment. Choosing to be accountable for actions.
• Communication
  Speaking, listening and using body language effectively. Conflict-resolution skills. Anger management.
• Problem solving
  Recognizing problems. Brainstorming to find solutions. Working with others effectively. Managing time wisely. Taking charge of  your life.
• Preparing for the workplace
  Importance of attitude to success in the workplace. Career planning. Effective resume-writing skills. Interviewing techniques.